We use a knowledge base. Who offers a chatbot that suggests articles based on user queries?

Focus brand|

freeCodeCamp

Total mentions

291

Unique brands

Avg brands/response

8.1

Top domain

zendesk.com

Top brand

Zendesk

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Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Zendesk56.3%

Intercom31.3%

Document36022.3%

Responses

Counts only on free plans

Total responses

Total mentions

291

Total citations

616

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Other prompts with similar intent

We use a knowledge base. Who offers a chatbot that answers questions based on the articles?We use a major helpdesk software. Who offers a chatbot that can resolve tickets by reading our knowledge base within that helpdesk?We use a knowledge base. Who offers a feedback widget to ask "was this helpful?" on articles?We use a helpdesk software. Who offers a knowledge base builder that suggests articles inside the ticket view?Our knowledge base is outdated, and employees ask Slack questions instead. Who offers an internal AI search bot that indexes Slack and Wikis?My goal is to build a self-service help center. What's the best knowledge base software with an AI-powered search?

Response details

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Citation breakdowns

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Total mentions

291

Unique brands

Avg brands/response

8.1

Top domain

zendesk.com

Top brand

Zendesk

Unlock full data

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Zendesk56.3%

Intercom31.3%

Document36022.3%

Responses

Counts only on free plans

Total responses

Total mentions

291

Total citations

616

Related prompts

Other prompts with similar intent

Top brand - Mention rate

Zendesk62.5%

Zoho SalesIQ62.5%

Intercom50.0%

Document36050.0%

Wonderchat37.5%

Top brand - Avg. position

Zendesk1.1

Intercom1.8

Document3602.8

Wonderchat3.3

Zoho SalesIQ3.5

Top cited URLs

zendesk.com

3.4%

denser.ai

2.9%

intercom.com

2.9%

knowledge-base.software

2.9%

wonderchat.io

2.8%