I need to switch my medical practice management software to one that includes telehealth features.

Switching your practice management (PM) and electronic health record (EHR) system is a major operational step, but integrating native telehealth makes virtual visits feel like a seamless extension of your physical waiting room.

Top-rated, all-in-one practice management software options with robust, built-in telehealth capabilities include:

• SimplePractice — Highly rated for independent practices, mental health, and wellness providers. It features completely integrated HIPAA-compliant video calls launched directly from the calendar, paperless intake, automated reminders, and streamlined e-billing.
• DrChrono — Excellent for independent medical practices needing comprehensive EHR, robust medical billing/RCM, customizable charting, and a smooth native telehealth video interface across web and mobile.
• RXNT — A strong cloud-based, integrated EHR-PM suite offering full practice management, electronic prescribing, robust billing, and an easy-to-use telehealth module that works well across multiple specialties.
• Carepatron — An emerging all-in-one platform known for modern workflows, client portals, integrated video consultations, and handy AI-assisted note-taking features.
• eClinicalWorks — Better suited for mid-sized to larger ambulatory practices looking for enterprise-grade automation, comprehensive telehealth, and extensive patient engagement tools.

To help narrow down the ideal platform for your transition, could you tell me:

• What is the size of your practice (solo provider vs. multi-provider group)?
• What is your medical specialty?
• Do you require the software to handle full medical billing/RCM services , or just scheduling and charting?

Absolutely. If you're replacing your practice management system and want native telehealth, I’d focus on platforms that combine scheduling, EHR/charting, billing, patient portal, and video visits rather than bolting a separate telehealth product onto your PM.

Strong options to evaluate

• Tebra — Particularly attractive for independent practices. Its platform combines EHR, practice management, billing, patient engagement, and telehealth. Tebra currently publishes pricing ranging from about $49–$799/provider/month, depending on the configuration; its physician Practice Essentials bundle is listed at $599/provider/month and includes telehealth.
• DrChrono — A good candidate if you want a fairly comprehensive PM/EHR with strong mobile functionality. Telehealth is included across its current Foundation, Growth, and Premium plans, along with scheduling, patient portal, billing, eligibility, and other PM functions.
• AdvancedMD — Worth considering for larger or growing practices that need sophisticated billing/revenue-cycle capabilities in addition to clinical and telehealth functionality. Its current medical-specialty pricing is roughly $429–$1,070/provider/month, depending on the configuration.
• athenahealth — A major, established option worth including in a serious RFP, particularly for practices that prioritize robust revenue-cycle management and scalability. Pricing is generally customized rather than posted as a simple monthly subscription.

My initial shortlist

If I were narrowing this down without knowing anything else about your practice, I'd start with:

The right choice can change substantially based on your specialty, number of providers, current software, insurance mix, and how much billing you do in-house.

If you tell me (1) your specialty, (2) number of providers, (3) current software, (4) approximate monthly budget, and (5) whether you need EHR + billing or just practice management + telehealth, I can narrow this to the 3 best fits and compare their telehealth, scheduling, billing, patient portal, migration, and pricing side-by-side.

Absolutely. If you’re replacing your current practice-management system, I’d prioritize a platform where telehealth is native to the EHR/practice-management workflow, rather than bolting on a separate video service.

Based on current 2026 offerings, I’d put these on your shortlist:

• Tebra — Particularly strong for independent/private practices. It combines EHR, scheduling, billing, patient engagement, and telehealth. Its telehealth supports video visits, group appointments, virtual waiting rooms, dedicated provider URLs, and HIPAA/HITRUST compliance.
• athenahealth / athenaOne — A strong choice if you want a more comprehensive platform and robust revenue-cycle functionality. athenaTelehealth is embedded directly into athenaOne, covering scheduling through documentation and billing without requiring another platform.
• DrChrono — Worth considering if ease of use, customization, and mobile access are important. It combines practice management, EHR, billing, and HIPAA-compliant telehealth, with virtual visits available directly from the EHR.

How I'd narrow it down

Tebra currently publishes platform pricing, with bundles that include EHR, billing, telehealth, and patient-engagement features; its published physician pricing ranges from $599/provider/month for Practice Essentials to $799/provider/month for Practice Automation, with lower-volume options starting lower. Tebra DrChrono instead directs prospective customers toward quotes, although its plans include practice management and telehealth.

Before switching, I'd evaluate more than the telehealth video itself: data migration, scheduling, claims/RCM, e-prescribing, patient portal, online intake, insurance eligibility, specialty templates, reporting, integrations, BAA/HIPAA requirements, and especially how much the vendor charges for implementation, migration, and telehealth.

If you tell me (1) your specialty, (2) number of providers, (3) your current software, (4) approximate monthly budget, and (5) whether you need billing/RCM included, I can narrow this to 3 best-fit systems and compare their features and pricing side-by-side.

Switching your practice management (PM) and electronic health record (EHR) system is a major operational shift, but integrating native telehealth makes scheduling, virtual charting, and billing much smoother.

To help narrow down the ideal platform for your workflow, several top-rated, fully integrated PM/EHR solutions feature robust, built-in telehealth:

• DrChrono: Ideal for independent, solo, or small-to-medium practices. It combines intuitive cloud-based scheduling, robust medical billing/RCM services, and a streamlined telehealth video feature that operates seamlessly across web and mobile devices without forcing patients to download cumbersome external apps.
• RXNT: Offers a comprehensive, modular suite (PM, EHR, e-Prescribing, and billing) with a secure, telehealth-friendly setup. It allows clinicians to document virtual encounters side-by-side with the video session and immediately queue claims for submission.
• Greenway Health: Best for practices looking for patient-centric virtual clinic workflows, robust analytics, and centralized billing embedded into an enterprise-grade framework.
• eClinicalWorks: A massive cloud-based favorite with highly scalable revenue cycle management and native telehealth tools designed to minimize missed appointments and bridge remote diagnostics.
• Practice Fusion: A strong, accessible cloud platform tailored for smaller and independent clinics wanting straightforward, budget-conscious scheduling and HIPAA-compliant virtual visits.

To help narrow down which platform fits best, let me know:

• What is the size of your practice (number of providers and specialties)?
• Do you handle your own billing in-house or outsource it?
• Are you looking for an all-in-one EHR/PM or a standalone telehealth tool that integrates with your current records?

Absolutely. If you’re replacing your current practice management system rather than just adding a standalone telehealth app, I’d compare platforms that combine scheduling, billing/RCM, patient communication, and telehealth in one workflow.

Strong options to evaluate

My first choice to investigate would be athenahealth / athenaOne if you want a genuinely integrated system. Its telehealth is embedded directly into the platform, with scheduling through the virtual visit and integrated billing workflows; patients can join from a browser without downloading separate software.

It's also worth noting that athenahealth's August 2026 release specifically restored an embedded telehealth visit window, allowing clinicians to conduct the virtual visit alongside the patient chart.

Before you choose, I'd compare these 8 things

• Telehealth workflow: scheduling → reminders → patient check-in → video → documentation → billing.
• Billing: whether telehealth visit types automatically flow into the appropriate coding/claims workflow.
• Patient experience: browser-based access, mobile support, waiting room, messaging and automated reminders.
• EHR integration: whether the provider can see the chart while conducting the video visit.
• Eligibility/claims: automated insurance verification and claim scrubbing.
• Reporting: telehealth utilization, no-shows, collections and provider productivity.
• Data migration: how they will move your existing patients, appointments, charts and billing history.
• Total cost: subscription, implementation, clearinghouse fees, RCM percentage, telehealth fees and termination/data-export costs.

One particularly important question for vendors is: “Show me a complete telehealth appointment from the patient's perspective and then show me what happens to that encounter on the billing side.” That exposes integration gaps very quickly.

If you tell me (1) your specialty, (2) number of providers, (3) approximate monthly patient volume, and (4) what software you're using now, I can narrow this to the 3 best replacements and compare pricing, telehealth, billing, EHR, pros/cons, and migration considerations for your practice.

Switching your system requires finding a platform that bundles practice management (PM), electronic health records (EHR), and HIPAA-compliant telehealth into a single software . Top options like athenaOne, Tebra , and SimplePractice offer integrated virtual visits alongside scheduling and billing.

Top Practice Management Software with Telehealth

Steps to Switch Software

To help narrow down the best choice, please let me know:

• Your medical specialty (e.g., primary care, mental health, pediatrics)
• The number of providers in your practice
• If you need built-in medical billing services (RCM) or plan to keep an in-house biller

Switching practice management (PM) and electronic health record (EHR) systems is a major operational shift, but integrating native telehealth makes the workflow seamless for both your staff and your patients.

When evaluating platforms that combine robust practice management (scheduling, billing, revenue cycle management) with smooth, built-in telehealth, several top-tier options stand out depending on your practice size and specialty:

• DrChrono : Excellent for independent practices. Its telehealth feature launches directly from the patient chart on desktop or mobile without requiring external downloads, and it handles intake, digital consent, and payments via its patient portal.
• eClinicalWorks : A comprehensive, enterprise-grade cloud solution offering complete practice management alongside native telehealth, patient self-scheduling, and secure messaging.
• NextGen Healthcare : Well-suited for ambulatory practices, combining robust revenue cycle management, advanced mobile capabilities, and integrated telemedicine workflows.
• SimplePractice : A streamlined, user-friendly choice if your practice focuses on behavioral health, counseling, or smaller specialized outpatient care. [1]
• RXNT : A modular, cloud-based suite that offers affordable practice management, e-prescribing, and integrated telehealth well-suited for smaller practices looking for quick deployment.

To help narrow down the best fit, could you tell me:

• What is your medical specialty and practice size (number of providers)?
• Do you need the software to include full EHR/clinical charting , or strictly practice management and billing with telehealth?
• Are you looking for a cloud-based mobile-friendly solution?

Absolutely. If you’re replacing your medical practice management/EHR system and telehealth is a requirement, I’d shortlist the vendors rather than choosing a standalone telehealth add-on.

Strong options to evaluate

• athenahealth (athenaOne) — Best if you want a mature, integrated system with strong billing/revenue-cycle capabilities. Its telehealth is embedded in athenaOne, covering scheduling through billing without requiring a separate platform.
• Tebra — Particularly worth considering for an independent or smaller practice. It combines EHR, practice management, billing, patient engagement and telehealth.
• AdvancedMD — A good candidate for multi-provider practices that put a lot of emphasis on billing, reporting and revenue-cycle management. Telehealth is available, although its implementation/cost structure should be examined carefully.
• DrChrono — Particularly attractive if your clinicians like iPads/mobile workflows. It combines EHR, practice management, billing, patient portal and telehealth.
• Elation Health — Worth adding to the evaluation if you're primarily a primary-care practice and want a clinically focused system.
• SimplePractice — Excellent for some behavioral-health/allied-health practices, but I'd be more cautious about it for a conventional medical practice with complex medical billing.

What I'd compare before switching

Don't evaluate telehealth in isolation. I'd score each system on:

1. Telehealth: patient experience, browser/mobile access, waiting room, group visits, screen sharing, messaging, recording policy, and whether it's truly built in.
2. Billing: automatic charge capture from telehealth visits, claim creation, eligibility checks, denial management and payer support.
3. Scheduling: online booking, reminders, recurring appointments and telehealth/in-office appointment types.
4. EHR: specialty-specific templates, e-prescribing, labs, referrals and clinical documentation.
5. Patient portal: forms, messaging, payments, appointment requests and access to visit information.
6. Migration: how they'll move your existing demographics, clinical records, appointments and billing history.
7. Integrations: labs, imaging, clearinghouse, accounting, faxing, phone system and other tools you already use.
8. Total cost: licenses plus implementation, data migration, telehealth fees, clearinghouse fees, e-prescribing, payment processing and RCM.

One particularly important question: Is telehealth included in the plan you're actually buying, or is it a separate module/add-on? Current comparisons show meaningful differences between vendors and plans.

If you tell me (1) your specialty, (2) number of providers, (3) approximate monthly patient volume, (4) whether you bill insurance/Medicare, and (5) what software you're using now, I can narrow this to 3 best choices and compare their telehealth, billing, migration, and likely cost.

Switching your practice management (PM) and Electronic Health Record (EHR) software is a major operational move, but integrating native telehealth makes the workflow seamless for both your staff and your patients.

Top-rated medical practice management platforms with robust, built-in telehealth capabilities vary based on your practice size and specialty:

• DrChrono — Excellent for independent practices [DrChrono]. Video visits launch directly out of the patient chart on desktop or mobile, and it handles integrated intake, consent, and digital payments cleanly through its patient portal [DrChrono].
• SimplePractice — Highly popular for smaller practices, behavioral health, and wellness providers. It offers an intuitive, all-in-one hub featuring secure built-in telehealth, paperless intake, robust scheduling, and streamlined e-billing.
• eClinicalWorks — A comprehensive cloud-based choice for larger or multi-specialty practices needing extensive healthcare automation, risk assessment, and patient self-scheduling alongside telehealth [eClinicalWorks].
• NextGen Healthcare — Strong ambulatory and specialty care focus [NextGen Healthcare], featuring integrated virtual visits [NextGen Healthcare], AI-driven workflows, and strong interoperability.
• RXNT — A solid cloud-based suite [RXNT] featuring medical scheduling, robust electronic prescribing, and integrated telemedicine designed to minimize administrative friction [RXNT].

To help narrow down the ideal platform for your workflow, tell me:

• What is your medical specialty or practice size (solo provider vs. multi-provider)?
• Do you need a system with robust billing/RCM (Revenue Cycle Management) included, or just scheduling and clinical notes?
• Are you looking for a mobile-first experience or desktop-heavy system?

Absolutely. If your goal is to replace your practice-management system with an integrated platform that handles scheduling, billing/EHR, and telehealth, I’d shortlist these first:

• tebra.com — Particularly worth considering for an independent practice. It combines practice management, EHR, billing, scheduling, patient engagement, and built-in telehealth. Its telehealth supports video visits, virtual waiting rooms, provider URLs, and group appointments.
• advancedmd.com — A strong option if you want a more comprehensive practice-management/RCM platform. Telehealth is integrated with scheduling, EHR, patient portal, reminders, and billing rather than being a separate application.
• drchrono.com — Worth looking at if mobile access and ease of conducting visits are important. Its platform combines EHR, practice management, billing, scheduling, and telehealth, with video visits available directly from the EHR.

My initial take

For a small-to-medium independent medical practice, I'd start demos with Tebra and AdvancedMD, then use DrChrono as the third comparison. The biggest differentiator isn't simply whether they have telehealth—it’s how well telehealth is integrated into your scheduling → check-in → visit documentation → coding/billing workflow.

Before switching, I'd specifically compare:

1. Telehealth: browser-based? patient app required? waiting room? screen sharing? multiple participants?
2. Billing: does a completed telehealth visit flow automatically into charge capture and claims?
3. Scheduling: can patients self-schedule telehealth appointments?
4. EHR: can you document while staying in the video visit?
5. Patient experience: automated reminders and easy-to-use visit links.
6. Data migration: what exactly will they migrate from your current system, and at what cost?
7. Contracts: implementation fees, per-provider fees, RCM percentage, telehealth charges, and cancellation terms.
8. Your specialty: specialty-specific templates, workflows, e-prescribing, labs, referrals, etc.

If you tell me (a) your specialty, (b) number of providers, (c) whether you need a full EHR or only practice management + telehealth, and (d) your approximate monthly software budget, I can narrow this to the 3 best fits and compare their current pricing/features side-by-side.