I'm a vet and I want to offer telemedicine consultations. What is the best platform for this?
Data as of Sep 21, 2026 · Based on 343 AI responses from ChatGPT Search and Google AI Mode · See how Parse measures this
Data as of Sep 21, 2026 · Based on 343 AI responses from ChatGPT Search and Google AI Mode · See how Parse measures this
The best platform depends on whether you need a dedicated marketplace to gain new clients or an integrated tool to enhance services for your current patients. Platforms like 
Brands AI recommends here
Named in 65% of answers
Best for independent veterinarians focused on client acquisition. It functions as a marketplace connecting you to a wider patient base, but the model may differ from private-label solutions used in traditional clinics.
Named in 61% of answers
Best for practices prioritizing continuity of care and managing after-hours triage. It is highly rated for patient integration but requires a focus on balancing on-demand features with your existing client workload.
Named in 51% of answers
Named in 39% of answers
Best for clinics seeking seamless, secure video consults and automatic synchronization with practice management systems. It is robust for record-keeping, though setups vary by the clinic's administrative needs.
Source | Citation share |
|---|---|
 Veterinary Telemedicine: Everything Vets Need To Know About ...https://www.pawlicy.com/blog/veterinary-telemedicine/ | 5% |
Brilliant 10 Veterinary Telemedicine Solutionshttps://vetintegrations.com/insights/best-veterinary-telemedicine-solutions/ | 4% |
 Pet Telehealth Platform Comparison: 5 Best Options for ...https://thepetvet.com/pet-telehealth-platform-comparison/ | 4% |
 How to Choose Your Veterinary Telemedicine Platformhttps://vetsource.com/blog/telemedicine-options/ | 4% |
 Directory - Veterinary Virtual Care Associationhttps://vvca.org/directory/ | 3% |
 The 10 Most Popular Telehealth Apps for Pets - GoodRxhttps://www.goodrx.com/pet-health/pets/telehealth-apps-pets | 3% |
 The Best Veterinary Telemedicine Services for Your Pet (2024) | WIREDhttps://www.wired.com/story/best-veterinary-telemedicine-services/ | 3% |
 How to Choose the Best Telemedicine Service for Veterinarians | LifeLearnhttps://www.lifelearn.com/2023/05/31/best-telemed-for-veterinarians/ | 3% |
 Top 10 Veterinary Telemedicine Platforms of 2026https://digitalhealth.folio3.com/blog/top-veterinary-telemedicine-platforms/ | 2% |
 The 8 Best Online Veterinarians - Business Insiderhttps://www.businessinsider.com/guides/pets/best-online-pet-care-vet-service | 2% |
If you’re a veterinarian looking to **offer telemedicine directly to your own clients**, I’d focus on a practice-side platform rather than a consumer marketplace. ### My shortlist Platform | Best fit | Key strengths
If you’re a veterinarian looking to offer telemedicine directly to your own clients, I’d focus on a practice-side platform rather than a consumer marketplace.
| Platform | Best fit | Key strengths |
|---|---|---|
| Petriage | Existing veterinary practice | Client-branded telemedicine, asynchronous/synchronous consults, remote monitoring, triage, and integrations with practice-management systems |
| Vetster | Independent/virtual practice or marketplace exposure | Video consultations, scheduling, messaging, records, and access to a large pool of pet owners |
| Otto | Larger practice wanting an integrated virtual-care platform | More comprehensive practice workflow/communications approach |
Petriage would be my first platform to investigate if you already have a brick-and-mortar practice and want your veterinarians seeing your existing clients. It is specifically designed around a "connected care" model, with consultations and communications tied to the patient's record, and it integrates with systems including AVImark, Cornerstone, eVetPractice, ImproMed and others.
If instead you want to build a standalone virtual practice and attract new clients, vetster.com is worth considering. It provides video consultations, messaging, scheduling and medical records, and allows veterinarians to operate a virtual practice through the platform.
The platform isn't actually the hardest part—VCPR and telemedicine rules are.
For example, if you're practicing in North Carolina, the state veterinary rules say veterinary telemedicine is veterinary practice and requires an established VCPR; importantly, a VCPR cannot be established solely through electronic/telecommunication means. Justia Regulations Federal requirements also matter for certain prescribing situations.
So I would choose a platform based on whether you want:
The AAHA/AVMA telehealth guidance also specifically recommends considering workflow, technology, platform selection, marketing and monetization when implementing veterinary telehealth.
If you tell me your state, whether you already have a physical practice, and whether you want to see your existing clients or acquire new ones, I can compare the 3–5 best options for you on cost, payment processing, scheduling, medical records/PIMS integration, prescribing, VCPR compliance, client acquisition, and revenue model.
The platform isn't actually the hardest part—VCPR and telemedicine rules are.
For example, if you're practicing in North Carolina, the state veterinary rules say veterinary telemedicine is veterinary practice and requires an established VCPR; importantly, a VCPR cannot be established solely through electronic/telecommunication means. Federal requirements also matter for certain prescribing situations.
So I would choose a platform based on whether you want:
The best choice depends heavily on **where you’re licensed, whether you already use a PIMS, and whether you want telemedicine for existing patients or a standalone virtual-care business**. For a small-animal veterinarian in the U.S., I’d shortlist these: - **JoinVet** — particularly interesting if you want a…
The best choice depends heavily on where you’re licensed, whether you already use a PIMS, and whether you want telemedicine for existing patients or a standalone virtual-care business.
For a small-animal veterinarian in the U.S., I’d shortlist these:
For a professional veterinary telemedicine service, I would not choose based primarily on video quality. The important questions are:
There is an important legal wrinkle: telemedicine rules vary substantially by jurisdiction. The FDA says a federal VCPR cannot be established solely through telemedicine for purposes of its federal definition, although telemedicine can be used to maintain an established VCPR. State law can impose additional or different requirements. U.S. Food and Drug Administration U.S. Food and Drug Administration The AAHA/AVMA guidelines likewise recommend checking the rules of the relevant state veterinary board before implementation.
If you tell me the state(s) where you're licensed and whether you use a PIMS (e.g., ezyVet, Cornerstone, AVImark, Shepherd, etc.), I can narrow this to the 2–3 platforms that fit your situation, including current pricing, integrations, compliance considerations, and which workflow I'd use for launching it.
Choosing the "best" platform for veterinary telemedicine depends heavily on your practice model—whether you are an independent mobile vet, running a traditional brick-and-mortar clinic, or looking to plug into an enterprise/white-label…
Choosing the "best" platform for veterinary telemedicine depends heavily on your practice model—whether you are an independent mobile vet, running a traditional brick-and-mortar clinic, or looking to plug into an enterprise/white-label network.
The industry has largely shifted away from standalone video apps toward comprehensive client engagement and workflow platforms that integrate directly with your Practice Information Management System (PIMS).
Top platforms suited for practicing veterinarians fall into distinct categories:
To help narrow down the ideal fit, let me know:
If you mean **you’re a veterinarian who wants to provide telemedicine to your own clients**, rather than simply pick up telehealth shifts, I’d look at this differently. ### My top choices 1. **[new.televet.com](https://new.televet.com/?utm_source=chatgpt.com) — best for an established practice**
If you mean you’re a veterinarian who wants to provide telemedicine to your own clients, rather than simply pick up telehealth shifts, I’d look at this differently.
If you're building your own telemedicine service: TeleVet.
If you're a solo DVM and want the easiest way to start: Vetster.
If you mainly want flexible extra income: Airvet.
The bigger issue, though, is VCPR and prescribing rules. The platform doesn't make an otherwise impermissible telemedicine encounter legal. Airvet's provider terms explicitly put responsibility on the veterinarian to understand the applicable jurisdiction's restrictions. Airvet Vetster likewise distinguishes between the different levels of virtual care depending on the applicable regulations.
If you're practicing in Florida, I'd pay particular attention to this before choosing a platform, because what you want to do—triage, established-client follow-ups, diagnosis, prescribing, behavioral consultations, etc.—can affect which platform/model makes sense.
If you tell me (1) whether you have your own existing practice, (2) dogs/cats vs. exotics, (3) whether you want to prescribe, and (4) roughly how many telemedicine visits you expect per month, I can narrow this down to the best 2–3 platforms for your situation and compare their actual costs, workflow, PIMS integration, and Florida compliance considerations.
Choosing the best telemedicine platform for your veterinary workflow depends on whether you want an **all-in-one practice management ecosystem** , a **client engagement/communication app** , or a **simple standalone setup**. Keep in mind your local Veterinary-Client-Patient-Relationship (VCPR) laws—states like…
Choosing the best telemedicine platform for your veterinary workflow depends on whether you want an all-in-one practice management ecosystem , a client engagement/communication app , or a simple standalone setup.
Keep in mind your local Veterinary-Client-Patient-Relationship (VCPR) laws—states like California, Arizona, Ohio, and Florida have specific synchronous video and prescription limitations, so your software needs to support compliant video logging and record-keeping.
The top platforms used in veterinary telemedicine are categorized below by how they fit into a practice:
If you want video visits to feed directly into patient charts, billing, and scheduling without double-entry, look at modern cloud-based PIMS:
If you already use a traditional desktop PIMS (like AVImark or Cornerstone) but need a polished, branded virtual care add-on that clients can access via a mobile app:
If you are launching an independent virtual-only consulting side hustle or testing the waters with low overhead before committing to a hefty monthly subscription:
To help narrow down which direction makes the most financial and operational sense, tell me:
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Choosing the best telemedicine platform for your veterinary practice depends on whether you are looking for an **all-in-one practice-integrated system** or a **low-cost DIY setup** . The ideal choice should `streamline booking, video conferencing, payment collection, and integration with your Practice Information…
Choosing the best telemedicine platform for your veterinary practice depends on whether you are looking for an all-in-one practice-integrated system or a low-cost DIY setup . The ideal choice should streamline booking, video conferencing, payment collection, and integration with your Practice Information Management System (PIMS).
The top platforms and approaches fall into distinct categories:
A quick regulatory reminder: Always double-check your local state or provincial veterinary board guidelines. Establishing a Veterinarian-Client-Patient Relationship (VCPR) via telemedicine varies drastically by region (with only a select number of states allowing a virtual-only VCPR under strict conditions).
To help narrow down the best fit, tell me:
Zoom
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If you're a U.S. veterinarian looking to **personally offer paid telemedicine consultations**, my first choice would be **[vetster.com](https://vetster.com/en-ca/for-vets?utm_source=chatgpt.com)**—but there’s an important distinction between a marketplace and a platform for your existing practice. ### My…
If you're a U.S. veterinarian looking to personally offer paid telemedicine consultations, my first choice would be vetster.com—but there’s an important distinction between a marketplace and a platform for your existing practice.
| Platform | Best for | My take |
|---|---|---|
| vetster.com | Independent vet offering virtual consults | Best overall for getting started |
| petriage.com | Existing brick-and-mortar practice | Best for integrating telehealth into your own clinic |
| covetrus.com | Larger established practice / PIMS ecosystem | Worth considering if you're already in the Covetrus ecosystem |
Why I'd start with Vetster: it is purpose-built for veterinary care rather than being a generic video platform. It provides video, client messaging, scheduling, medical records, file/photo sharing, and prescription workflows. It also gives you a marketplace where pet owners can discover your profile rather than requiring you to generate all of your own telemedicine demand. Vetster says more than 6,000 veterinary professionals use the platform.
If you already have a client base and want telemedicine to be an extension of your own practice, I'd lean toward Petriage instead. It is specifically designed around the "brick-and-click" model: your clients connect with your clinic, consultations can be attached to the medical record, and it offers asynchronous consultations, synchronous video, remote monitoring, triage, and practice-management integration.
The platform is actually the easy part. Your state veterinary practice act and VCPR requirements are more important. What you can legally diagnose, prescribe, and treat remotely depends on the jurisdiction and whether a valid veterinarian-client-patient relationship exists. AVMA specifically recommends considering VCPR, licensure, liability, and the distinction between telehealth and telemedicine when setting up a service.
Since you're apparently in the U.S., I can make this much more useful if you tell me what state(s) you're licensed in and whether you're operating your own practice or doing telemedicine independently. I can then compare the best 3–5 platforms for you on pricing, VCPR compliance, prescribing, medical records, payment processing, client acquisition, and PIMS integration.
If you're a veterinarian looking to **offer paid telemedicine consultations under your own professional practice**, my first choice would be **[Vetster](https://vetster.com/en/for-vets?utm_source=chatgpt.com)**—but the best platform depends heavily on whether you want to **build your own virtual practice** or simply…
If you're a veterinarian looking to offer paid telemedicine consultations under your own professional practice, my first choice would be Vetster—but the best platform depends heavily on whether you want to build your own virtual practice or simply add telemedicine to an existing clinic.
| Platform | Best for | My take |
|---|---|---|
| Vetster | Independent virtual practice | ⭐ Best overall |
| Petriage | Existing veterinary clinic + teletriage | ⭐ Best for integrating with your practice |
| Airvet | On-demand/24-7 care models | Worth considering, especially for employer/benefit channels |
| Generic Zoom/telehealth software | Simple video consultations | Usually not my first choice for a veterinary practice |
Vetster is purpose-built for veterinary care rather than being merely a video-conferencing system. Its veterinarian platform includes:
That's a significant distinction. If you're trying to establish a standalone telemedicine revenue stream, the marketplace/client-acquisition component could be more valuable than simply having a HIPAA-style video platform.
I'd take a close look at Petriage instead. It's specifically designed around the "brick-and-click" model: your existing clients can access teletriage, asynchronous consultations, video consultations and remote monitoring while the communications remain associated with the patient's record.
That could be particularly attractive if your goal is:
Existing client → virtual consultation → determine whether they need an appointment → bring them into your practice when necessary.
The platform is actually the easy part. Your ability to diagnose, treat and prescribe remotely depends on the jurisdiction in which you're practicing and whether you have an established veterinarian-client-patient relationship (VCPR).
For example, Massachusetts' Board of Registration in Veterinary Medicine states that telemedicine is permitted when a VCPR has first been established. p3triage.petriage.comwww.mass.govwww.fda.gov Federal FDA rules also impose VCPR requirements for certain drug uses, and the federal definition cannot be established solely through telemedicine.
So I would not choose a platform based on claims that it lets you prescribe remotely everywhere. Your workflow needs to distinguish teletriage/teleadvice from actual telemedicine and prescribing.
If you're starting a virtual-only veterinary service:
→ Vetster
If you already own/run a veterinary practice and want to add virtual care:
→ Petriage or Vetster
If you're primarily doing follow-ups, chronic-care check-ins and rechecks for your existing patients:
→ I'd also consider whether your existing practice-management software has a telemedicine module before adding another platform.
If you tell me (1) what state(s) you're licensed in, (2) whether you already have a physical practice, (3) dogs/cats only vs. exotics, and (4) whether you want to find your own clients or have the platform send you clients, I can compare the top 5 platforms on pricing, payment processing, medical records, prescribing, VCPR workflow, client acquisition, PIMS integration, and fees and tell you which I'd pick for your specific situation.
Choosing the best telemedicine platform depends on whether you want to **integrate virtual care into an existing brick-and-mortar practice** or **join an open marketplace to pick up independent/remote clients**. The options break down into three primary categories depending on your workflow goals: 1. Integrated…
Choosing the best telemedicine platform depends on whether you want to integrate virtual care into an existing brick-and-mortar practice or join an open marketplace to pick up independent/remote clients.
The options break down into three primary categories depending on your workflow goals:
If you already run a clinic and want a seamless way to offer video calls, chat, and payments to your current client base without breaking your workflow:
If you aren't trying to sync with a heavy PIMS clinic database and want a plug-and-play marketplace where pet parents are already searching for virtual care:
If you just want to test the waters with a few clients before paying for a dedicated veterinary suite, you can stitch together general tools:
A Crucial Legal Check Before You Launch
Remember that your choice of platform is secondary to your local VCPR (Veterinary-Client-Patient Relationship) regulations. Depending on your state or province, rules around establishing a VCPR electronically vary wildly. Some jurisdictions require an initial in-person exam before you can prescribe anything via video, while a growing number of states permit a virtual VCPR under specific conditions. Always verify your local board's rules on synchronous video requirements and prescription limitations before going live.
If you can share:
I can give you a more tailored recommendation on integration compatibility.
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If you’re a **U.S. veterinarian looking to offer telemedicine**, my top pick would be **Vetster**—especially if you want to start quickly without building the technology yourself. ### My shortlist Platform | Best for | My take
If you’re a U.S. veterinarian looking to offer telemedicine, my top pick would be Vetster—especially if you want to start quickly without building the technology yourself.
| Platform | Best for | My take |
|---|---|---|
| Vetster | Individual vets / launching a virtual practice | Best overall for getting started |
| Petriage | Existing veterinary practice + teletriage | Best if you want to extend your current clinic |
| TeleVet | Practice-branded telemedicine integrated into a veterinary hospital | Worth considering if PIMS integration is important |
| GuardianVets | After-hours/overflow coverage | Better for a larger practice or call-center model |
Vetster is purpose-built for veterinarians rather than being a generic video-conferencing product. For veterinarians, it provides:
That's a big advantage if your goal is "I want to start offering paid telemedicine consultations" rather than "I need telemedicine functionality inside my existing hospital software."
The platform isn't actually the hardest part. Your state veterinary practice act and VCPR requirements are. Whether you can establish a VCPR remotely, diagnose, prescribe, or provide only teletriage/teleadvice depends on the jurisdiction and circumstances. AVMA specifically notes that telemedicine involves VCPR, licensure and liability considerations.
Since you're in Illinois, I would evaluate the platform specifically around Illinois's current rules before choosing a workflow.
If you tell me (1) whether you're solo or part of a clinic, (2) dogs/cats vs. other species, (3) whether you want to prescribe, and (4) whether you already use a PIMS such as ezyVet, Cornerstone, or AVImark, I can compare the best 3 platforms for your situation—including pricing, payment processing, medical records, prescribing, client acquisition, and Illinois compliance.
