We ask this question several ways, so the answer is about what buyers want and not about how it happens to be asked.

• I need an AI chatbot that can answer customer questions by pulling information directly from our internal documentation.
• We are looking for an AI tool that can automatically respond to customer inquiries by referencing our own internal knowledge base.
• We are looking for an AI tool that can read our internal docs and automatically reply to customer inquiries.

• We use a knowledge base. Who offers a chatbot that answers questions based on the articles?Zendesk AIAws-amazon-com-174

We ask this question several ways, so the answer is about what buyers want and not about how it happens to be asked.

• I need an AI chatbot that can answer customer questions by pulling information directly from our internal documentation.
• We are looking for an AI tool that can automatically respond to customer inquiries by referencing our own internal knowledge base.
• We are looking for an AI tool that can read our internal docs and automatically reply to customer inquiries.

• We use a knowledge base. Who offers a chatbot that answers questions based on the articles?Zendesk AIAws-amazon-com-174