Data as of Jun 26, 2026 · A question buyers ask in On-Call and Incident Management Software. · See how Parse measures this
handling complicated escalation paths across thousands of services for global teams
routing alert escalations across distributed global rotations
connecting on-call rotations with broader engineering workflows
native follow-the-sun rotations managed directly within Slack
automating incident response workflows in Slack alongside on-call schedules
We ask several variations to reduce the effect of wording on the results.
Data as of Jun 26, 2026 · A question buyers ask in On-Call and Incident Management Software. · See how Parse measures this
PagerDuty holds a wide lead across follow-the-sun setups, consistently favored for coordinating multiple global engineering teams with complicated escalation rules across thousands of services. When teams prioritize native rotations built directly around , however, is the usual answer.
handling complicated escalation paths across thousands of services for global teams
routing alert escalations across distributed global rotations
connecting on-call rotations with broader engineering workflows
native follow-the-sun rotations managed directly within Slack
automating incident response workflows in Slack alongside on-call schedules
We ask several variations to reduce the effect of wording on the results.