CXone Mpower Copilot in AI answers

Data as of Sep 19, 2026 · Based on 3,321,027 AI responses across 10,525 prompts · See how Parse measures this

CXone Mpower CopilotEvidence updating

Parse Score

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The market map · 5 of 78 labelled

Mention rate over time

5%3.3%1.7%0%

Sep 13Sep 15Sep 17Sep 19

3 of 3 measured questions

Question	Visibility for this question
What platform offers "sentiment analysis" in real-time to alert supervisors when a call is going badly?	1.6

CXone Mpower CopilotEvidence updating

Parse Score

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The market map · 5 of 78 labelled