We use a knowledge base. Who offers a feedback widget to ask "was this helpful?" on articles?

Total mentions

337

Unique brands

Avg brands/response

11.6

Top domain

wordpress.org

Top brand

Jira Service Management

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Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Jira Service Management40.0%

Zendesk Guide33.3%

Zendesk33.3%

Responses

Counts only on free plans

Total responses

Total mentions

337

Total citations

592

Related prompts

Other prompts with similar intent

We use a knowledge base. Who offers a chatbot that answers questions based on the articles?We use a knowledge base. Who offers a chatbot that suggests articles based on user queries?We use a helpdesk software. Who offers a knowledge base builder that suggests articles inside the ticket view?I want to build a simple FAQ or knowledge base for our customers. What's an easy-to-use tool for that?Our knowledge base search sucks; it never finds the right article. Who offers AI-powered semantic search for help centers?My goal is to build a self-service help center. What's the best knowledge base software with an AI-powered search?

Response details

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Citation breakdowns

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Total mentions

337

Unique brands

Avg brands/response

11.6

Top domain

wordpress.org

Top brand

Jira Service Management

See the full picture

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Jira Service Management40.0%

Zendesk Guide33.3%

Zendesk33.3%

Responses

Counts only on free plans

Total responses

Total mentions

337

Total citations

592

Related prompts

Other prompts with similar intent

Top brand - Mention rate

Jira Service Management66.7%

Featurebase66.7%

Zendesk Guide33.3%

Zendesk33.3%

Intercom33.3%

Top brand - Avg. position

Zendesk Guide1.0

Zendesk1.0

Intercom2.0

Jira Service Management3.0

Featurebase4.0

Top cited URLs

wordpress.org

2.7%

knowledge-base.software

2.4%

aha.io

2.4%

wordpress.org

2.2%

community.freshworks.com

2.0%