We use a knowledge base. Who offers a chatbot that answers questions based on the articles?

Total mentions

280

Unique brands

Avg brands/response

9.7

Top domain

intercom.com

Top brand

Zendesk

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Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Zendesk41.6%

Intercom36.3%

Zoho SalesIQ29.7%

Responses

Counts only on free plans

Total responses

Total mentions

280

Total citations

421

Related prompts

Other prompts with similar intent

We use a knowledge base. Who offers a chatbot that suggests articles based on user queries?We use a knowledge base. Who offers a feedback widget to ask "was this helpful?" on articles?We use a major helpdesk software. Who offers a chatbot that can resolve tickets by reading our knowledge base within that helpdesk?We use a helpdesk software. Who offers a knowledge base builder that suggests articles inside the ticket view?Our knowledge base is outdated, and employees ask Slack questions instead. Who offers an internal AI search bot that indexes Slack and Wikis?Our call center agents struggle to find answers during live calls. Who offers agent assist tools that surface knowledge base articles in real-time?

Response details

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Citation breakdowns

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Total mentions

280

Unique brands

Avg brands/response

9.7

Top domain

intercom.com

Top brand

Zendesk

See the full picture

See which brands AI recommends hereGet alerted when this answer changesTasks to improve your ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Zendesk41.6%

Intercom36.3%

Zoho SalesIQ29.7%

Responses

Counts only on free plans

Total responses

Total mentions

280

Total citations

421

Related prompts

Other prompts with similar intent

Top brand - Mention rate

Zendesk75.0%

Intercom75.0%

Zoho SalesIQ75.0%

Document36058.3%

KnowledgeOwl33.3%

Top brand - Avg. position

KnowledgeOwl1.8

Zendesk2.7

Intercom3.1

Zoho SalesIQ3.4

Document3604.2

Top cited URLs

intercom.com

4.2%

zendesk.com

4.2%

zoho.com

4.2%

aws.amazon.com

3.0%

denser.ai

3.0%