Yes. If you’re moving from spreadsheets, I’d prioritize configurability, API access, workflow automation, and the ability to start with claims without committing immediately to a huge policy/billing transformation.
My shortlist for a growing insurance startup would be:
| Platform | Best fit | Why I’d consider it | Watch-out |
|---|
| Insurity Sure Claims / Pro Suite | Best overall for a growing P&C/MGA | Modular, configurable claims, low-code workflows, FNOL, assignment, payments and reporting. Pro Suite is explicitly positioned for MGAs and specialty carriers. Insurity Insurity | More insurance-core functionality than you may need initially |
| Snapsheet Claims | Best claims-first option | A purpose-built claims platform with no-code workflows, integrations/APIs, analytics and automation. It can replace a patchwork of spreadsheets and point solutions without requiring a complete core replacement. Snapsheet | Less attractive if your eventual goal is one platform for policy + billing + claims |
| EIS OneSuite | Best modular/core modernization strategy | Cloud-native, API-first and genuinely modular: you can implement claims first and add policy/billing/customer modules later. ClaimCore provides full-lifecycle claims management with configurable workflows, rules and events. EIS EIS EIS | Potentially more platform than a very early startup needs |
| Origami Risk | Best for highly configurable operations | Strong claims administration, automated routing/workflows, financial management, reporting and integrations. Its claims module lets you configure claim records and workflows by line of coverage. Origami Risk Origami Risk | Particularly compelling for commercial/specialty, risk-management and complex multi-line operations |
| Guidewire InsuranceNow / ClaimCenter | Best if you're planning for substantial scale | Guidewire has very deep claims functionality; ClaimCenter covers the lifecycle from intake through settlement. InsuranceNow is specifically aimed at regional/super-regional carriers and MGAs and offers low-code product configuration. Guidewire Guidewire | Can be a heavier implementation/operating model than a startup wants |
| Socotra | Best API-first/embedded-insurance architecture | Highly configurable cloud-native platform with claims, policy and billing capabilities, open APIs and modular UI. Particularly attractive if your engineering team wants to compose its own customer/agent experience. Socotra Documentation Socotra | Think of it more as a modern insurance core than a simple spreadsheet replacement |
My recommendation
For your situation, I'd narrow the initial RFP to Insurity, Snapsheet, and EIS.
1. Insurity — my first choice if you're a specialty carrier/MGA and want to get off spreadsheets while retaining room to grow. Its Pro Suite is explicitly modular and combines policy, billing and claims, while Sure Claims provides configurable/low-code claims workflows.
2. Snapsheet — my first choice if the immediate problem is simply “we need a real claims system now.” Its no-code workflow approach makes it particularly interesting for a lean operations team.
3. EIS — strongest candidate if you're saying “claims is phase one of a broader digital insurance platform.” Its architecture is explicitly designed for incremental modernization rather than a rip-and-replace project.
I'd put Guidewire into the evaluation if you're already expecting substantial claim volume, multiple lines/states, sophisticated adjudication, or institutional-scale operations. Guidewire's claims depth is hard to dismiss, but I'd be wary of buying an enterprise transformation when what you currently need is a replacement for spreadsheets.
What I'd insist on in the demo
Don't let vendors give you a generic feature demo. Give each one the same real claim and ask them to demonstrate:
- FNOL → claim creation → coverage verification
- Automated triage and adjuster assignment
- Configurable business rules without developer involvement
- Reserve changes and payment approvals
- Documents, emails, notes and audit trail
- Fraud/duplicate-claim checks
- Customer/agent portal or API-based intake
- Escalations and SLA management
- Multi-state regulatory reporting
- Subrogation/recovery
- Human override of automated decisions
- Full API/webhook access
- Export of all your data if you leave
- Role-based permissions and segregation of duties
- Implementation timeline and who actually does the configuration
The most important question for a startup is: “Show me what an operations manager can change without opening a developer ticket.” That's where the supposedly “low-code” products can differ dramatically.
If you tell me your line of business (e.g., auto, homeowners, commercial, workers' comp, specialty), approximate claims/month, team size, and whether you already have a policy/billing system, I can narrow this to a 3-vendor shortlist with estimated implementation complexity, pros/cons, and an RFP scorecard.
1. Insurity — my first choice if you're a specialty carrier/MGA and want to get off spreadsheets while retaining room to grow. Its Pro Suite is explicitly modular and combines policy, billing and claims, while Sure Claims provides configurable/low-code claims workflows.
2. Snapsheet — my first choice if the immediate problem is simply “we need a real claims system now.” Its no-code workflow approach makes it particularly interesting for a lean operations team.
3. EIS — strongest candidate if you're saying “claims is phase one of a broader digital insurance platform.” Its architecture is explicitly designed for incremental modernization rather than a rip-and-replace project.
I'd put Guidewire into the evaluation if you're already expecting substantial claim volume, multiple lines/states, sophisticated adjudication, or institutional-scale operations. Guidewire's claims depth is hard to dismiss, but I'd be wary of buying an enterprise transformation when what you currently need is a replacement for spreadsheets.
What I'd insist on in the demo
Don't let vendors give you a generic feature demo. Give each one the same real claim and ask them to demonstrate: