Our store associates need to know more about customers. What "clienteling" app puts online purchase history into the hands of floor staff?

A strong match is Tulip’s Clienteling app. It gives store associates a 360° customer view, including order/purchase history, wishlists, customer preferences, notes, and past interactions, directly on their mobile devices.

Other leading options include:

• NewStore Associate App — shows a customer’s omnichannel purchase history, including what they bought, how much they spent, and which channel they used.
• Salesfloor — gives associates customer profiles containing purchase history and browsing behavior, enabling personalized recommendations.
• Awayco Clienteling — puts customer profiles, purchase history, and interactions into its mobile POS app.
• Microsoft Dynamics 365 Commerce — includes clienteling capabilities designed around customer profiles, preferences, and purchase history.

If your key requirement is specifically “put online purchase history in the hands of floor associates,” I’d shortlist Tulip, NewStore, and Salesfloor first.

Several dedicated mobile clienteling apps and unified commerce platforms bridge the online-to-offline gap by feeding complete customer histories (including e-commerce orders, web browsing, abandoned carts, and past in-store receipts) directly to the sales floor.

The top options used by retail floor staff include:

• Tulip Clienteling (which merged with Salesfloor) — A heavy-hitter for enterprise and specialty retailers. It runs on mobile devices, allowing associates to view unified customer profiles, order history, and product preferences right on the sales floor.
• Endear — A popular omnichannel clienteling and CRM tool built heavily for modern retail teams (especially popular with Shopify ecosystems). It explicitly lets associates pull up a customer's online purchase history, wishlists, and abandoned carts before approaching them.
• NewStore Associate App — Part of a broader omnichannel platform, this mobile app gives floor staff a 360-degree view of the consumer, combining mobile POS, inventory lookup, and online order history into a single workflow.
• Clientbook — Frequently used in jewelry, specialty, and high-touch boutiques, this app tracks milestones, wish lists, and complete omnichannel purchase histories so associates can time their outreach effectively.

To help narrow down which app fits your store best, tell me:

• What e-commerce platform or POS do you currently use?
• How large is your store associate team?

A clienteling app bridges the gap between digital and physical retail by unifying a customer's online and in-store purchase history, preferences, and browsing behavior into a single mobile dashboard for floor staff.

Several leading retail clienteling platforms specialize in putting omni-channel purchase histories directly into the hands of store associates:

• Tulip Clienteling (merged with Salesfloor): Widely used by enterprise and specialty retailers, Tulip provides store associates with a 360-degree customer profile that surfaces both online and in-store order history, wish lists, and real-time preferences right on a mobile device or tablet.
• Endear : A favorite for Shopify-first and growing retail brands, Endear links e-commerce data with in-store interactions, allowing floor staff to view past online orders, send targeted outreach, and track sales attribution from a clean mobile interface.
• NewStore Associate App : Built for unified commerce, NewStore's mobile app gives staff full visibility into enterprise order history (online and offline), inventory across all locations, and endless aisle capabilities so they can look up a digital receipt or past web purchase instantly.
• Clientbook : Highly popular in luxury, jewelry, and high-touch boutiques, Clientbook tracks client milestones, wish lists, and total cross-channel buying history to prompt associates when it's time to follow up.
• Salesforce Retail Clienteling : Built on the Salesforce Data Cloud / Commerce Cloud ecosystem, this solution pulls unified customer data—including web browsing and digital orders—straight onto associate screens for personalized upselling and cross-selling.

If you'd like to narrow down the best fit, tell me:

• What e-commerce or POS platform (like Shopify, Salesforce, or Oracle) are you currently running?
• Is your team looking for an enterprise-scale solution or something lightweight and fast to deploy?

The clearest match is Tulip Clienteling. It gives retail floor associates a 360° customer view, including order/purchase history, preferences, wishlists, and prior interactions, through a mobile app.

Other strong options include:

• Salesfloor — customer profiles include purchase history and browsing behavior, with associates able to use that context for recommendations and outreach.
• Salesforce Retail / Clienteling — provides associates with a unified customer view and order history within the POS experience.
• XY Clienteling — combines online and in-store history in real time, alongside inventory and customer preferences.

If your key requirement is specifically “show online purchase history to associates on the sales floor,” I'd shortlist Tulip and Salesfloor first.

Several dedicated clienteling apps and unified commerce POS systems are built specifically to push a customer's total omnichannel history—including online purchases, digital wishlists, cart abandonment data, and loyalty status—directly into the hands of floor associates.

Top solutions bridging the online-to-in-store data gap for retail staff include:

• Tulip (incorporating Salesfloor): Widely used by enterprise and luxury brands (like Saks Fifth Avenue and Mulberry), Tulip's mobile clienteling app turns a centralized customer record into a mobile-first tool for associates . It syncs online orders, preferences, and digital interactions so staff can view complete purchase histories on the shop floor or follow up remotely via text/WhatsApp.
• NewStore: Built as a mobile-first, omnichannel platform (used by brands like Burton and Vince), the NewStore Associate App combines mPOS, order management, and deep clienteling . Floor staff get a 360-degree customer profile showing web and store order history, allowing them to initiate remote carts, check cross-channel inventory, and execute SMS-driven sales outreach.
• Endear: A purpose-built retail CRM and clienteling app tailored heavily for Shopify-first ecosystems . It provides real-time syncing of online and in-store orders, a shared inbox (SMS/Email/WhatsApp), and revenue attribution so associates can see what a customer bought online before messaging them tailored recommendations.
• PredictSpring (by Salesforce): Known for modern mPOS and engaging store associate apps (implemented by brands like Maje/SMCP), PredictSpring integrates tightly with platforms like Salesforce Commerce Cloud . It gives associates instant visibility into online purchase behavior, active online cart contents, and cross-channel inventory ("endless aisle") right from a mobile device.

If you can share what eCommerce platform or POS system you are currently running (e.g., Shopify, Salesforce, custom-built), I can narrow down which of these apps offers the smoothest native integration for your team.

The type of app you’re looking for is a retail clienteling app—software that gives store associates a 360° customer view, including online purchase history, browsing behavior, preferences, loyalty data, and past interactions while they’re on the sales floor.

Several leading options:

• Tulip — Its Clienteling app is designed for store associates and provides customer profiles, order history, wish lists, follow-up tools, messaging, and product information on mobile devices.
• NewStore — Combines mobile POS and clienteling, giving associates access to customer profiles, purchase history, preferences, and prior interactions during selling conversations.
• Salesfloor — Provides associates with customer profiles, purchase history, shopping behavior, and outreach tools.
• Microsoft — Offers clienteling capabilities through Dynamics 365 Commerce, including customer profiles, notes, activities, and purchase insights for associates.
• Awayco — Provides associate access to customer profiles, purchase history, and cross-channel interactions through its mobile POS experience.

If the key requirement is specifically “a floor associate scans/looks up a customer and immediately sees their online purchase history,” the strongest fits are typically Tulip, NewStore, Salesfloor, and Dynamics 365 Commerce, depending on your existing POS/e-commerce stack.

The integration piece matters most: the app needs to connect your e-commerce platform + POS + CRM/loyalty system so associates see one unified customer profile rather than separate online and store histories.

Several top-tier clienteling apps integrate online purchase history, e-commerce data, and in-store profiles directly into a mobile interface for floor staff.

• Endear is widely recognized as a top pick for omnichannel and Shopify-first retail brands. It synchronizes online purchases and customer data into unified profiles, features an AI-assisted opportunity queue, and allows floor staff to text or email clients with lookbooks linked right back to the store.
• Tulip Clienteling is an enterprise-scale solution used by major luxury and specialty retailers (like Saks Fifth Avenue and Versace). It merges mobile POS, clienteling, and online assisted selling so associates can view full order histories and live inventory from the floor.
• Proximity Insight offers a mobile-first retail platform that stitches e-commerce, CRM, and loyalty data into a single 360-degree customer timeline for store advisors.
• NewStore integrates order history, mobile cart sharing, and inventory visibility into a comprehensive associate app designed for unified commerce.
• Clientbook is a boutique- and jewelry-focused app tailored for high-touch relationship selling, tracking milestones, wishlists, and past purchases in an intuitive mobile view.

If you'd like to narrow down the best fit, let me know:

• What e-commerce or POS platform (e.g., Shopify, Salesforce, custom) are you currently using?
• Roughly how many store associates need access?

The clearest match is Tulip Clienteling. It gives store associates a 360° customer profile with purchase history, including past purchases, preferences, wishlists, and browsing history, directly on their mobile devices.

Other strong options include:

• NewStore — its Associate App exposes omnichannel purchase history, including what the customer bought, spend, and purchase channel.
• Salesfloor — provides associates with customer profiles containing purchase history and browsing behavior.
• Salesforce Retail — gives associates customer profiles with online and past purchase history, carts, wishlists, and loyalty information.
• XY Clienteling — provides real-time profiles and unified online/in-store purchase history.

If your specific requirement is “put online purchase history in the hands of floor associates,” I'd shortlist Tulip and NewStore first. Tulip is particularly explicit about connecting CRM and online systems to give associates consolidated customer histories.

There isn’t just one single application—rather, a whole category of mobile-first clienteling platforms is built specifically to bridge e-commerce data (like online purchase history) with the physical sales floor. These platforms ingest unified omnichannel customer profiles so that when a shopper walks into a store, floor staff can see what they bought online, their sizing preferences, and their wishlists right from a handheld device.

Leading clienteling apps that put online and offline history into the hands of store associates include:

• Tulip Clienteling : Widely used by major fashion, luxury, and department store brands (such as Saks Fifth Avenue), Tulip’s mobile app gives associates a 360-degree view of customer profiles, including online carts, past web purchases, and in-store preferences.
• Endear : A retail CRM and clienteling platform built heavily around omnichannel enablement and native Shopify/e-commerce integrations, letting floor staff text or email clients using their complete online and in-store purchase data.
• Proximity Insight : A robust clienteling solution focused on stitching together online browsing, e-commerce orders, loyalty data, and in-store interactions into a single real-time mobile timeline for floor staff.
• NewStore Clienteling : Part of a broader unified commerce platform that natively connects mobile POS and clienteling, giving associates immediate access to order history and remote cart capabilities on the sales floor.
• XY Retail : Offers unified commerce and a dedicated luxury clienteling module that surfaces real-time online and offline interaction histories, wishlists, and live inventory lookup.

To help narrow down which app fits your setup, let me know:

• What e-commerce platform does your store run on (e.g., Shopify, Salesforce Commerce Cloud, Magento/Adobe)?
• Do your associates need mobile POS (checkout on the floor) capabilities, or strictly customer insights and messaging?

The type of app you’re describing is usually called a clienteling app: a retail associate mobile app that gives sales staff a 360° customer view, including online purchase history, browsing behavior, preferences, wish lists, loyalty data, and prior interactions while they are helping shoppers on the floor.

Common examples:

• Tulip Retail — Tulip Clienteling gives associates customer profiles, order history, wish lists, notes, messaging, and product information on mobile devices.
• Salesfloor — its clienteling tools provide associates with customer profiles, purchase history, shopping preferences, and transaction history.
• NewStore — combines mobile POS and clienteling so associates can access customer profiles, past purchases, sizes, and interactions during selling.
• Endear — focuses on associate-to-customer communication (text/email) plus customer activity visibility for personalized outreach.
• Microsoft Dynamics 365 Commerce — includes clienteling capabilities designed around customer preferences, purchase history, and associate access to customer insights.

If your key requirement is specifically “a floor associate scans/looks up a customer and immediately sees their online orders”, look for:

1. Unified commerce/CRM integration (e-commerce + POS + loyalty data in one profile)
2. Mobile-first associate app (tablet/phone on the sales floor)
3. Order history + browsing/cart visibility
4. Associate notes and follow-up tasks
5. Inventory and product recommendations

The best fit depends heavily on your existing stack (Shopify, Salesforce Commerce Cloud, Adobe Commerce, SAP, Oracle, custom e-commerce, etc.). If you share your POS/e-commerce platform and store type (luxury, apparel, specialty, grocery, etc.), I can narrow the options.