Yes, absolutely. You don’t have to wrestle with the tech or stare at a blank screen trying to figure out what to write. There are two main paths you can take depending on whether you want a freelance copywriter/marketer or a full-service e-commerce agency to handle everything from the software integration to the psychology-driven copywriting.
Option 1: Hire a Specialized E-commerce Email Agency
If you want a hands-off, end-to-end setup (strategy, Klaviyo/Omnisend integration, custom HTML design, and conversion copywriting), specialized agencies live and breathe this work:
- PebblePost / Email Growth Agencies: Boutique and mid-size agencies focus specifically on lifecycle marketing and retention for platforms like Shopify and WooCommerce.
- Klaviyo Partner Directory: If you use Klaviyo (the gold standard for e-commerce email), you can search through pre-vetted experts on the Klaviyo Partner Directory who specialize specifically in setting up high-converting abandoned cart and checkout flows.
- Omnisend Partner Directory: Similarly, if you use Omnisend, you can browse certified pros via the Omnisend Experts Directory to find someone to build your workflows.
Option 2: Hire a Freelance Conversion Copywriter & Setup Specialist
If you want a more budget-friendly or agile approach, you can hire a specialized freelance email marketer to write the copy and build the automation inside your existing email service provider (ESP):
- Upwork or Fiverr Pro: Search for "e-commerce email copywriter" or "Klaviyo expert." Look for freelancers who explicitly offer both the technical flow setup and the copywriting sequence, rather than just writing words in a Google Doc.
What a Good Service Should Do For You
A proper recovery setup isn't just one generic "you left something behind" email. A high-converting sequence typically includes:
- Email 1 (1–2 hours later): A gentle, helpful reminder focusing on distraction or technical glitches ("Did you have trouble checking out?") with a direct link back to their cart.
- Email 2 (24 hours later): Social proof, reviews, or addressing common friction points (guarantees, shipping clarity, FAQs).
- Email 3 (48+ hours later): A gentle incentive or limited-time nudge (like a small discount or free shipping) to close the deal.
To help me point you toward the best option, could you share:
- What e-commerce platform are you using (Shopify, WooCommerce, etc.)?
- What email marketing software are you currently on (Klaviyo, Mailchimp, Omnisend, etc.)?
- Are you looking for an agency to handle everything or a freelancer for a smaller budget?