I am looking for a tenant experience app that integrates with physical access control systems.

Yes. There are several good options, but the right one depends heavily on whether you mean multifamily/residential tenants or commercial office tenants.

Strong options to investigate

• vts.com — Particularly strong for commercial office buildings. VTS Activate provides a tenant mobile app for building/amenity access, visitor credentialing, bookings, services, and engagement. VTS says it has 35+ direct integrations with access, elevator, accounting, HR, and payment systems.
• hqo.com — A broader commercial tenant-experience platform. HqO supports integrations into its tenant app, and third-party access systems can be incorporated through integration mechanisms such as webviews/deep links.
• butterflymx.com — Best if physical access is a central requirement, rather than just one feature of a tenant-experience app. It provides mobile access control itself and integrates with systems such as Dormakaba, SALTO KS, Yale, Schlage, Kwikset, RemoteLock, plus property-management systems including Yardi, RealPage, Entrata, AppFolio and BuildingLink.
• sharry.tech — Worth considering for office/mixed-use buildings where you want the tenant app to provide mobile credentials while retaining existing physical access infrastructure. Sharry says it integrates with 20+ access-control systems and supports in-app and wallet-based credentials.
• sentryinteractive.com — Interesting if you already have a tenant-experience application and need an access-control integration layer/SDK rather than replacing your app. Its mobile credential SDK is designed to embed mobile access into tenant/member experience apps and work with existing access-control infrastructure.
• kastle.com — More access-control-centric, but explicitly supports integrating its access control with tenant experience apps through an SDK and open API.

If I were narrowing the field

The access-control hardware you already have is probably the most important selection criterion. For example, if you tell me whether you're using HID, LenelS2, Brivo, Avigilon Alta/Openpath, Kastle, SALTO, Gallagher, Verkada, Kisi, or another system, I can narrow this down to the tenant-experience apps that can actually integrate with it.

When combining a tenant experience (TeX) app with physical access control systems (ACS), you want a platform that offers mobile credentials (turning a smartphone into a key), visitor management QR codes, and automated synchronization so that move-ins, move-outs, and employee badge provisioning happen seamlessly.

The top tenant experience apps that feature robust, native integrations with physical access control hardware include:

• HqO : A market leader in workplace and tenant experience. HqO features deep integrations with major cloud-based access control systems like Avigilon Alta (formerly Openpath) and HID, allowing users to unlock turnstiles and doors directly from the HqO Workplace Experience App interface using virtual key cards.
• Lane : An enterprise-grade tenant engagement platform that unifies communication, e-commerce, and physical security. Lane integrates with various hardware providers to offer touchless mobile access, visitor pass management, and elevator destination control from a single tenant-facing app.
• Sharry : Known for smart building solutions, Sharry tightly couples tenant mobile apps with physical access control (such as card readers and parking gate systems) and elevator operations. It is well-suited for Class-A office buildings looking for a seamless transition from plastic badges to mobile credentials.
• Office App : Highly focused on the European and global commercial office markets, Office App provides robust modular integrations, supporting full access control capabilities alongside desk booking, visitor management, and community messaging.
• Cureoscity : A proptech tenant experience platform that uses NFC and Bluetooth technology to transform the tenant's smartphone into a secure building access card while simultaneously tracking real-time occupancy and operational feedback.

To help narrow down the best fit, could you share:

• What physical access control hardware/software is currently installed in the building (e.g., Brivo, Kisi, Honeywell, LenelS2, HID)?
• Are you looking for a solution tailored to commercial office or multifamily residential?

Yes. If by “tenant experience app” you mean one resident-facing app that combines things like maintenance, packages, amenity reservations, communications, and payments with mobile building/unit access, there are several strong options.

Best options to evaluate

• BuildingLink — Particularly interesting if you want a broad resident-experience platform rather than an access-control product alone. Its Resident App supports mobile credentials, visitor management, maintenance, packages, and amenities, and it integrates with Brivo, SALTO KS, ButterflyMX, and TLJ.
• Entrata / Access Connect — A good fit if Entrata is already your property-management platform. Its ResidentPortal can provide keyless entry while integrating with Brivo, SALTO KS, PDK, ButterflyMX, and Igloo.
• ButterflyMX — Strongest if physical access is the centerpiece and you want the resident app to handle doors, gates, elevators, visitors, deliveries, and smart locks. It also integrates with resident-experience platforms including BuildingLink, Livly, STRATIS, Homebase, iApartments, and Elevated Living, as well as PMSs such as Yardi, RealPage, Entrata, and AppFolio.
• Livly / Livly Connect — Designed specifically around an integrated resident experience, with virtual keys, guest access, intercoms, packages, smart apartments, and other resident functions. It integrates with Yardi, RealPage, Entrata, ResMan, and AppFolio.
• ElevateOS — More focused on the overall resident-experience layer, with support for mobile keys, smart locks, visitor/access-control integrations, amenities, events, services, and resident workflows.

The important distinction

I'd divide the market into three approaches:

If you tell me which physical access-control system you currently have (e.g. Brivo, HID, LenelS2, SALTO, Gallagher, Kisi, ButterflyMX, Schlage, Dormakaba, etc.) and whether this is multifamily, commercial, student housing, or another property type, I can narrow this to the 3–5 apps that actually integrate with your hardware and compare their resident features, APIs, PMS integrations, and likely implementation complexity.

Integrating a tenant experience (TennX) app with physical access control systems (PACS) bridges the gap between digital building services (amenity booking, announcements, work orders) and physical infrastructure (turnstiles, elevators, parking, and suite doors).

The leading tenant experience platforms built with robust, native or API-driven physical access control integrations include:

• Cove — Known for a strong "Portfolio OS" approach, Cove features deep, out-of-the-box integrations with major physical security and access brands (such as Avigilon Integration with Cove ). It handles mobile-as-a-pass capabilities, temporary visitor QR/mobile guest passes, and syncs timed access directly with amenity reservations (so a tenant only gains physical door access when their room booking is active).
• HqO — One of the market leaders in tenant experience digital infrastructure. HqO features an extensive marketplace/integration ecosystem (HqOIQ) that connects its front-end tenant app with enterprise access control hardware like HID, Allegion, LenelS2 , and Brivo , allowing for seamless mobile credentials, elevator destination dispatch, and visitor pre-registration.
• Lane (by LocusLabs / RealFoundations ecosystems) — Highly customizable and often white-labeled for large commercial portfolios. Lane integrates smoothly with major cloud and legacy access control frameworks to streamline mobile keys, visitor QR check-ins, and building-wide broadcasting linked to security permissions.
• Spaceti — Combines space utilization analytics with tenant experience features. It supports mobile access credentials linked directly to physical barriers, pairing entry data with indoor positioning and workplace analytics.
• Brivo Access / Brivo Mobile Pass — While primarily a cloud-based physical access control platform itself, Brivo functions as both an access system and a streamlined tenant-facing mobile application layer, offering open APIs that tie directly into broader property management workflows.

Core Integration Capabilities to Look For:

1. Mobile-as-a-Pass (MaaP): Turning a tenant's smartphone (via NFC or Bluetooth) into their office or turnstile badge.
2. Automated Visitor Management: Allowing tenants to pre-register guests in the app, which automatically generates a temporary, timed QR code or digital wallet credential for lobby turnstiles.
3. Amenity-Linked Access: Synchronizing space reservations (e.g., booking a conference room or gym slot) so the access control system automatically grants door clearance only for the reserved duration.
4. Multi-Tenant Partitioning: Ensuring base-building security protocols stay intact while giving individual corporate tenants bounded control over their specific internal suite permissions.

To help narrow down the best platform, could you let me know:

• What physical access control hardware/software is currently installed in the building (e.g., HID, LenelS2, Brivo, Avigilon)?
• Are you looking for a solution for a single property or a multi-property portfolio?

If you’re looking for a tenant experience app that integrates with physical access control systems, you’ll want a platform that combines mobile credentials (phone-as-a-key), visitor access, amenities, communications, and building operations while connecting to your existing access control hardware (e.g., Brivo, HID, LenelS2, Avigilon Alta/Openpath, SALTO, Gallagher, PDK, etc.).

Here are some strong options depending on your building type:

Key capabilities to compare

• Mobile credentials

• iOS/Android wallet support

• NFC/BLE unlock

• Remote unlock

• Temporary visitor credentials

• Access control integrations

• Existing controllers/readers supported

• Cloud API availability

• Real-time provisioning/deprovisioning

• Audit logs

• Tenant experience features

• Building announcements

• Amenity reservations

• Conference room booking

• Parking management

• Work orders/service requests

• Events and community engagement

• Visitor management

• Guest invitations

• QR codes

• Temporary access windows

• Contractor access

A few questions would help narrow the best fit:

1. Is this for commercial office, multifamily residential, coworking, or mixed-use?
2. Which access control system(s) are already installed (e.g., HID, Brivo, LenelS2, Avigilon/Openpath, SALTO, Gallagher, Genetec, PDK)?
3. Do you need a white-label tenant app under your own brand, or is a vendor-branded app acceptable?

When looking for a tenant experience (TennX) app that bridges the digital experience with physical access control systems (PACS), you need a platform with robust API capabilities or pre-built integrations with major hardware/software security providers (like HID, Genetec, Avigilon Alta/Openpath, or Brivo).

Top tenant experience platforms offering physical access control and mobile credential integrations include:

• VTS Rise (formerly Rise Buildings) : Widely considered a gold standard for deep hardware integration. It natively consolidates operations, visitor management, and access control. It features robust out-of-the-box integrations with major access control platforms like Avigilon Alta (Openpath) and Genetec , allowing tenants to use their phones to unlock turnstiles, doors, and elevators, while syncing visitor QR-code passes seamlessly.
• HqO : A leading enterprise workplace experience platform that heavily focuses on end-to-end tenant engagement alongside safety and access. HqO has established direct integration pathways with systems like Avigilon Alta , enabling mobile-app door unlocking, automated credential provisioning, and real-time occupancy/amenity tracking.
• Equiem : Known for its robust tenant communication, service marketplaces, and visitor management, Equiem supports mobile access integrations that let users unlock building front doors, speed lanes, turnstiles, elevators, and parking gates straight from the app interface, depending on the building's underlying hardware.
• essensys : If your property leans heavily into flexible workspace, coworking, or multi-tenant commercial models, essensys provides an API-first infrastructure. It features pre-built connections and an open REST API designed to easily bridge workspace management with physical access control and Wi-Fi provisioning.
• Spaceflow : Combines community management, service ordering, and building operations, offering integrations with smart access ecosystems to turn a smartphone into a unified building key.

To help narrow down the best platform, could you share:

• What physical access control hardware/software is currently installed in the building (e.g., Genetec, HID, Honeywell, Brivo, Openpath)?
• Are you looking for a solution for a single flagship commercial property or a portfolio-wide rollout?

Yes. If you're looking for a tenant/resident experience app that can actually connect to the building's physical access-control system—rather than merely linking out to a separate access app—there are several strong options.

Best options

• VTS / VTS Activate — probably the strongest fit if physical access integration is a core requirement. It provides a branded tenant app for building access, amenities, events, service requests, visitors, etc., while integrating directly with access-control systems. VTS currently lists integrations including HID, Avigilon Alta/Openpath, Genea, Genetec, Kastle, AMAG, LenelS2, CCURE, Datawatch, and Inner Range, among others.
• HqO — another major tenant-experience platform. HqO supports mobile access and has integrations with systems such as Avigilon Alta/Openpath and Kastle, while its SwiftConnect integration supports mobile credentials with systems including Lenel OnGuard, C•CURE, AMAG, Genetec, RS2, Feenics, Honeywell, Avigilon ACM, Brivo, and others.
• Sentry Interactive — worth considering if the key requirement is embedding mobile access into an existing tenant/member app. Its SDK supports NFC, QR-code and remote access and is designed to work with existing physical access-control infrastructure without necessarily replacing readers. It specifically mentions integrations/use with platforms such as HqO.

My initial recommendation

If you're starting from scratch, I'd put VTS Activate and HqO at the top of the shortlist. VTS looks particularly compelling if you need two-way synchronization between the tenant app and the access-control system, including provisioning/revoking credentials and giving tenant administrators the ability to manage employee access.

The access-control system you already have is the key factor, though. For example, the right choice can change substantially if you're running LenelS2, HID, Genetec, Brivo, Avigilon/Openpath, Gallagher, Salto, AMAG, or Kastle.

If you tell me (1) your access-control system, (2) commercial office vs. multifamily, and (3) the features you want besides access (amenity booking, visitor management, work orders, payments, community/events, etc.), I can narrow this to the 3 best platforms and compare their integrations, mobile credentials, APIs, and likely implementation complexity.

A tenant experience app that integrates with physical access control systems allows occupants to use their smartphones as digital keys while giving property managers centralized control.

Modern workplace and multifamily properties typically use comprehensive software platforms that connect mobile apps directly to hardware infrastructure like turnstiles, elevators, and doors.

Top Tenant Experience Platforms with Access Integration

Key Features to Look For

• Mobile Credentials: Replaces plastic keycards and fobs with NFC or Bluetooth smartphone taps.
• Visitor Management: Generates temporary digital guest passes and QR codes via the app.
• Unified Ecosystem: Links door access with elevator control, parking garages, and workspace or amenity reservations.
• Open APIs: Ensures the platform can connect your specific hardware stack (e.g., SALTO, HID, Allegion) without expensive custom engineering.

If you share your current hardware brand (such as Brivo, SALTO, or Kisi) and whether this is for an office or residential building , I can narrow down the exact platform integration that fits your needs.

Yes. There are several strong options, but the right one depends heavily on whether you mean commercial office buildings, multifamily/residential, coworking, or mixed-use.

Strong candidates

• Equiem — A true commercial tenant-experience platform with amenities, communications, bookings, and mobile access. Equiem says its open API integrates with leading access-control providers, and it supports digital credentials through Apple Wallet and Google Pay.
• HqO — Particularly worth considering for larger commercial portfolios. Its workplace-experience platform can be paired with access-control technology so tenants can use mobile credentials alongside workplace services. Sentry Interactive specifically lists an HqO integration for mobile access.
• Cove — Interesting if you have LenelS2/OnGuard. Cove provides tenant and security-desk apps, mobile credentials, visitor management, and synchronization of badges/access levels with OnGuard.
• BuildingLink — Stronger fit for multifamily/residential. Its app combines resident services with mobile credentials, amenity access, visitor management, and access-control integrations including Brivo and Salto KS.
• ButterflyMX — More access-centric than a traditional tenant-experience platform, but it provides a very mature resident/tenant app with mobile door access, visitors, deliveries, smart locks, elevators, and integrations with property-management systems. It also has an API/SDK for embedding its functionality elsewhere.

If you already have physical access control

If your primary requirement is "keep our existing access-control hardware, but put mobile access inside our tenant app," I'd also look closely at the integration layer rather than replacing the access-control system.

• Sentry Interactive — Its SDK connects tenant/workplace apps to existing physical access-control systems and lists integrations with Equiem, HqO, Kinexio, Locale, Nexudus, and others. It supports systems including Brivo, LenelS2, Genetec, Paxton, and Gallagher.
• SwiftConnect — Designed specifically to connect existing physical access-control systems, identity systems, and tenant applications while remaining vendor-agnostic. This could be particularly compelling for a commercial landlord with multiple buildings and different access-control vendors.

My shortlist

If you're evaluating this for a commercial real-estate building, I'd start with:

1. Equiem — best all-around tenant experience + access.
2. HqO — strong enterprise workplace/tenant experience.
3. Cove — especially interesting with LenelS2/OnGuard.
4. SwiftConnect or Sentry Interactive — best to investigate if you want to preserve existing PACS and integrate access into another tenant app.

The key question is which physical access-control system you already have (e.g. Brivo, LenelS2/OnGuard, HID, Genetec, Gallagher, Salto, Avigilon, etc.). If you tell me the PACS brand/model, plus whether this is commercial or multifamily, I can narrow this to 3–5 products and compare their integrations, mobile credentials, visitor management, APIs, and likely implementation approach.

Integrating a tenant experience (TennApp) with physical access control systems (PACS) bridges the gap between digital convenience (mobile keys, visitor passes) and building security.

Top tenant experience platforms feature robust integrations with major physical access control hardware and software:

• Cove — A leading property experience platform that directly provisions mobile credentials (including Apple Wallet, Google Wallet, and Bluetooth). Cove features deep enterprise-grade integrations, notably syncing credentials and visitor management in real-time with platforms like LenelS2 OnGuard.
• HqO — One of the most widely deployed workplace experience platforms. It includes an open API architecture (HqOS) that connects the tenant front-end app with major enterprise access control and visitor management systems like Avigilon Alta (formerly Openpath), HID, and Brivo.
• Lane — Focused heavily on enterprise and commercial office towers, Lane provides a branded tenant app experience supporting mobile access, visitor QR-code ticketing, and elevator destination dispatch integration.
• Cohesion — An intelligent smart-building platform that unifies tenant engagement with proptech hardware. It is architected specifically to tie building automation, HVAC, and mobile access credentials from enterprise security systems (such as LenelS2 ) directly into the user’s mobile app.
• ButterflyMX — Highly popular for mixed-use, multifamily, and commercial properties that need a streamlined bridge between video intercom hardware, visitor management, and tenant app door releases.

To help narrow down the ideal platform, could you share:

• Are you managing a commercial office building , a multifamily residential property , or a mixed-use space?
• What existing access control hardware (e.g., HID, Brivo, LenelS2, Avigilon Alta) is currently installed in the building?