Best support platform that scales from chat to tickets?

Focus brand|

Basecamp

Total mentions

282

Unique brands

Avg brands/response

7.8

Top domain

edesk.com

Top brand

Zendesk

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Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Zendesk75.0%

Intercom26.0%

Freshdesk25.0%

Responses

Counts only on free plans

Total responses

Total mentions

282

Total citations

651

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Other prompts with similar intent

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Response details

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Citation breakdowns

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Total mentions

282

Unique brands

Avg brands/response

7.8

Top domain

edesk.com

Top brand

Zendesk

Unlock full data

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Zendesk75.0%

Intercom26.0%

Freshdesk25.0%

Responses

Counts only on free plans

Total responses

Total mentions

282

Total citations

651

Related prompts

Other prompts with similar intent

Top brand - Mention rate

Zendesk75.0%

Help Scout75.0%

Intercom62.5%

Freshdesk62.5%

Tidio37.5%

Top brand - Avg. position

Zendesk1.0

Freshdesk2.5

Intercom2.8

Tidio4.0

Help Scout4.8

Top cited URLs

edesk.com

3.4%

usepylon.com

3.2%

supportbench.com

2.6%

stackfix.com

2.6%

usepylon.com

2.5%