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CloudTalk, Zendesk, Amazon Connect entered the Contact Center and Dialer Software top ten.

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Top ten change

2026-08-10–2026-08-16

CloudTalk, Zendesk, Amazon Connect entered the Contact Center and Dialer Software top ten.

The top ten changed between the two latest bounded snapshots.

1CloudTalkEntered

2ZendeskEntered

3Amazon ConnectEntered

4GenesysLeft

5NICELeft

6NextivaLeft

share of answers

Evidence reviewed · as of Aug 16, 2026

Automated analysis2026-08-10–2026-08-16Public

More findings

Uber, Airport Pickups London, Waymo entered the Private Hire & Ride-Sharing Services top ten.

1UberEntered

2Airport Pickups LondonEntered

3Waymo

See who AI recommends

Entered

4AltoLeft

5WridzLeft

6WingzLeft

share of answers

The index2026-08-10–2026-08-16

The top three brands captured 13.4% of direct mentions in Private Hire & Ride-Sharing Services.

Share of direct mentions

Top three brands13.4%

Other brands86.6%

share of answers

The index2026-08-10–2026-08-16

Azure DevOps, monday dev entered the Agile Project and Issue Management Software top ten.

1Azure DevOpsEntered

2monday devEntered

3TestRailLeft

4SlackLeft

share of answers

The index2026-08-10–2026-08-16