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The top three brands captured 20.2% of direct mentions in AI Customer Support Chatbots.

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Market concentration

2026-08-24–2026-08-30

The top three brands captured 20.2% of direct mentions in AI Customer Support Chatbots.

The comparison uses each group's share of measured direct mentions.

Share of direct mentions

Top three brands20.2%

Other brands79.8%

share of answers

Evidence reviewed · as of Aug 30, 2026

Automated analysis2026-08-24–2026-08-30Public

More findings

LLM Infrastructure and Fine-Tuning Platforms has unclaimed recommendation contexts.

Share of supported contexts

Owned57.9%

Unclaimed42.1%

share of answers

The index2026-08-24–2026-08-30

See who AI recommends

The top three brands captured 15.4% of direct mentions in LLM Infrastructure and Fine-Tuning Platforms.

Share of direct mentions

Top three brands15.4%

Other brands84.6%

share of answers

The index2026-08-24–2026-08-30

The top three brands captured 16% of direct mentions in Front-End Framework Libraries.

Share of direct mentions

Top three brands16%

Other brands84%

share of answers

The index2026-08-24–2026-08-30