Twistle in AI answers

Twistle by Health Catalyst is a patient engagement platform that uses AI-driven, personalized, step-by-step messaging to guide patients and coordinate care teams across secure channels (SMS, patient portals, IVR) to improve outcomes, safety, and satisfaction. It automates multi-channel outreach, increases staff productivity, reduces administrative tasks, and integrates with EHRs, CRMs, and remote monitoring devices to support standardized workflows and proactive interventions that reduce costs. The platform has demonstrated results such as 93% improved patient satisfaction, 30% reduced length of stay, 38% reduced readmissions, and 30% reduced no-show rates across healthcare organizations.